Frequently Asked Questions
Everything you need to know about your Mitchell Brands beauty journey.
Are Mitchell Brands products suitable for all skin types?
Yes, our diverse range of products is formulated to address various concerns across all skin types, including dry, oily, sensitive, and combination skin. We recommend reviewing the specific product descriptions for targeted benefits.
How long does shipping take for domestic orders?
Standard shipping typically takes 3 to 7 business days within the United States. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our customer support team to initiate a return or exchange process.
Are your products tested on animals?
Mitchell Brands is committed to ethical beauty practices. We do not test our finished products or ingredients on animals, and we work closely with suppliers who uphold these same cruelty-free standards.
How can I track the status of my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link. You can also log into your account on our website to view your order history and real-time status updates.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout based on your shipping address.