Returns & Exchanges
At Mitchell Brands, we want you to be completely satisfied with your beauty journey. If you are not happy with your purchase, you can return your items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Authorization.
Prepare Your Package
Ensure the products are in their original packaging and securely sealed to prevent damage during transit.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing